Please complete the following form if you are experiencing problems with activities.

The support team will receive a copy of your information by email. If you need immediate assistance, please call The Concord Consortium at 978-405-3200.

Name

Email

Class

(Please complete a separate incidence report form for each individual class period.)

Unit or activity name

Number of students

Type of computers

Did you run the Java WebStart fix (Mac only)?       Yes       No

Are you experiencing:       Download problems       Uploading (saving) problems       Viewing past work

Did all computers experience the same problem?       Yes       No

Were the computers preloaded prior to student use?       Yes       No
(Preloading is running the software on each computer before your students do so that it works more quickly)

Please elaborate: